Recent Google Reviews
I was a first time home buyer and completely new to the experience. Steven Fujita walked me through the process step by step, and made sure everything was taken care of on the financial in while keeping me informed and answering all my questions (and there were a lot!). I really couldn’t have asked for better. Even when the seller balked a little at the VA loan, Steven was able to explain everything and make sure the process went smoothly. I really appreciate the hard work he put in for me, and how easy he made the process.
Our impression with an initial mortgage broker left us feeling lost and confused. Not knowing what to do, we turned to Yelp for some ideas. We chose RPM because of all the positive reviews.
We scheduled a meeting with Jason. He was very professional and knowledgeable. Although we told him we were not ready purchase a house, he was very patient and answered all of our questions without making us feel rushed. During our meeting, we mentioned that we had a previous short sale and were concerned about how that would affect us. He was very transparent. He explained the different types of loans, and the pros and cons of waiting until our non-FHA "qualifying" period, which would be in November. We had a tough decision to make. But we walked out of that meeting confident that we knew what to expect.
After careful consideration, we decided to wait until November. However, our landlord unexpectedly notified us that he was putting our rental house on the market in a month. We thought it was a great opportunity and decided to purchase our rental.
We contacted Jason to schedule a second meeting. He was very prepared and understood our need for urgency. He brought worksheets to explain different scenarios and his pick for us given our situation. Jason basically held our hands through the entire process and ensured the process went as smoothly as possible. He was prompt with returning our calls and kept everyone on schedule, including us. We are happy to say that we were able to close on the house before the set deadline.
Jason and RPM were top notch throughout our whole purchase process and we would have no reservations in recommending RPM to any of our friends and family members.
Our experience with everyone at Mortgage Reel was phenomenal! We currently live in California and were looking to purchase a house in Washington. Our realtor referred us to Steven and needless to say we’re very pleased with the outcome.
We primarily worked with Steven on gathering up all of our financial statements. He made sure that we provided all of the necessary documents so there wouldn’t be any surprises when we went to get the loan approved and funded. We started this process in October/November before we found a property. On December 4th, we found a property, but the seller was planning to pull it off the market that day. Fortunately our realtor worked with the listing agent and was told the seller was willing to entertain our offer if we would be able to closed before the end of the year.
This is where is got a bit crazy. Steven told us a less than 30-day closing could be done, but it would be tight with the holidays. Wow, is all we can say. Not only did Steven work hard to make this all happen, but so did the entire Mortgage Reel team. Everyone we worked with ensured we were on track for our closing date. Jason and Kendal kept us updated on the status and stepped in when Steven wasn’t available.
Purchasing a property can be exciting and stressful, but with the Mortgage Reel team on our side, we were able to go through the process successfully and without the usual stress and back and forth many other people experience. Steven and Jason communicated very clearly with us and laid out all the steps from beginning to end. We appreciate all the hard work of the entire team on making our purchase successful.