5 out of 5 stars
5 out of 5 starsposted 1 week ago
We were referred to Steven by a co-worker. He worked hard to secure us a great rate and even close early on our house. We were buying a foreclosed home, which carries many additional complications that he navigated with speed and professionalism. Despite the bank returning paperwork late, Steven, alongside Jason Ramos, worked hard to close our loan early. It felt like he was moving impressively quickly while paying great attention to all the details along the way. We'll certainly encourage our friends to work with Steven and his team!
5 out of 5 starsposted 1 month ago
We were first-time homebuyers who were not excited after interviewing several mortgage brokers/bankers (including our own long-time credit union). No one seemed responsive, prepared for the meeting, or to be thoughtful about the loan options we wanted to look at. We tried a meeting with The Mortgage Reel based on Yelp reviews and are glad we did.
After our first meeting with Keith Akada, we knew we were staying with these guys. They are patient but don't talk down to real estate newbies. They follow up quickly by text, phone, or email when you have a question. They ordered independent legal analysis (their expense) when the house we wanted was discovered to have an unusual title provision. All the other real estate professionals we worked with on the purchase--real estate broker, escrow people, title company--went out of their way to compliment their work.
We have already recommended these guys repeatedly because of their work ethic, responsiveness, and general likeability. It is such a relief to find these guys: working with them feels nothing like hassling with a large, faceless bank.