June 27, 2017

Testimonials

Ken discovered the Mortgage Reel when searching for information on the “Home Affordable Program.” Please click the video below to view Ken’s comments. Thank you Ken.

Jared and his fiance Krystal were first time home buyers who worked with The Mortgage Reel. They both compared other financial lenders based on financial goals but watch why they chose The Mortgage Reel to finance their dreams of home ownership.

Elise and I want to thank Steven for the excellent service we received in refinancing our home. We found you and your team very knowledgeable, thoughtful, diligent, and courteous throughout the entire process. Elise and I confidently refer our family and friends to you, and will continue to do so. And we look forward to working with you again should the opportunity arise.



My husband and I were very satisfied with the services and professionalism of Seattle Pacific Mortgage’s broker Jason Ramos. He is very accountable and competent in his field. We also appreciated his customer service and flexibility. We are very happy with our new home, and we’d highly recommend him to our family members and friends looking for a mortgage broker.
Reobert & Lynn N., Seattle
Steven thanks for helping me with the mortgage process. I really appreciate you explaining all my questions promptly and diligently (and as a first-time home-buyer, there were a lot). Your availability to meet up with me in a short notice while I’m in town and your help in coordinating my closing while I’m back in the East Coast made this process as smoothly as I can ever dream of. Thanks very much for your expertise and professionalism. I will make sure that I recommend you to my friends in the future.
KC
Steven, we really appreciate your personal touch and your excellent handling of our loan. It went perfectly, even with our vacation during the process. You’re a good man and we’re fortunate to know you.
Chris S.
Steven provided exceptional service throughout the process of buying my home. He was very straightforward and was prompt in responding to questions, as well as proactive about addressing things as they came up. I would recommend Steven to anyone looking for great rates and great service from a mortgage broker.
Corrie V.
My wife and I appreciate the great service you provided during our new home purchase. We were always kept informed, phone calls were returned and information was explained to us in terms we could understand, not to mention the very favorable mortgage rate and fees we closed on. You were very helpful and instrumental in making this happen. Thank you.
Dave & Carrie L, Maple Valley, WA
I could not have dreamed up a smarter, better or more helpful mortgage broker even if I tried – Jason Ramos is the BEST! As a first time home buyer, I had a lot of questions about how the pre-approval and purchase process goes. Whenever I had a question Jason was always available with a quick, helpful answer and a calm sense of reassurance. One of the things that most impressed me was I always felt like I was his sole client (trust me, I know that’s not at all the case). He was always there for me and he spent a lot of time researching the best loan products available for my specific circumstance. I especially appreciate that he understood I am a cautious gal with my money and I would not even entertain the idea of a risky mortgage (i.e. short-term ARM/zero down/interest only). From day one Jason knew I wanted a traditional mortgage and he never tried to sway me with products that didn’t fit that mold (even if they might have meant a small savings). At the end of my home buying process I felt like Jason was a long time friend, helping me navigate the scary waters of becoming a home owner. I have recommended him to friends and when the time is right for me to buy my second home you’d better believe I’ll turn to Jason again for his expert help.
Mary Beth , W. Seattle
On February 18th, 2011, my son closed on his first home in Redmond, WA. As a newcomer to the housing market, my son asked me (his mother) to help him understand the home buying process. I was extremely excited to assist where I could, which wasn’t easy since I live in Canada. Being involved from the initial stage, I communicated on his behalf extensively with his real estate agent and mortgage broker Steven Fujita. Throughout the buying process beginning in March 2010 until the close, Steven was remarkable! He was available anytime day or night, by phone or e-mail and gave us the confidence we needed to secure the best financing available. He regularly checked in with us to make sure we had the most up to date mortgage rates and information. Being a business woman in Canada and also having several income properties, I am quite familiar with the overall property buying process, however, the complexity of buying a home in the US was incredibly overwhelming. Steven made it easy! He educated both my son and I every step of the way, and didn’t hesitate to repeat himself over and over until we understood completely. Steven is one of the most knowledgeable mortgage brokers I have ever dealt with. He is well educated, understanding, patient and very pro-active. I would highly recommend Steven Fujita from Mortgage Reel to anyone looking for a mortgage professional and feel strongly that he is one of the best in the business! Regards from a very satisfied customer,
Lynn S and Landin W., Redmond, WA
I can’t say enough good things about this place. As an American returning to the U.S. after a long absence my situation was a little bit tricky in that my credit history did not exist. Keith Akada at Seattle Pacific Mortgage worked with me to get the best possible rate, and putting in a lot of time getting my U.S. credit scores to repopulate. Without going into the gory details, he really did a lot to work with me and find me a good rate, all the while keeping me posted on the progress and walking me through the steps. The whole deal nearly fell apart on my end (word up; don’t try to wire into the U.S. from a foreign bank without weeks to spare!), Keith and his colleague Steven Fujita went so far above and beyond what I ever expected to help me close the deal on my dream house. It just would not have happened without them. Excellent guys, very open, easy to work with, and just very decent, kind individuals.
Karen C.
When my husband and I decided to look into buying our first home, we were pretty ignorant about the process–regardless of how much knowledge we think we have gleaned from watching HDTV. A coworker referred me to Steven Fujita to see what our options were. Steven did a preliminary budget based on our current assets, debt and income at several different price points. This allowed us to see that we were a lot closer than we thought in being able to afford a home. Once we found a home we liked (which happened very quickly) there were quite a few bumps in the road: for one it was a short sale, secondly the inspection proved the house was a bit of a lemon. Steven provided honest advice throughout the process and helped advise us into making a smart choice. So we backed out and looked at some more homes, until we found one we loved. This house was not a short sale property and for the most part the process went very quickly and smoothly. One thing that happened, that was out of everyone’s control, was the inspector (who is randomly selected for you and cannot have ties with your broker because of a possible conflict of interest) was awful. He messed up the contract price on the inspection and had to redo the report several times. Because of this we were going to have to close a week later than we thought. Steven was great and helped push closing forward so that we only closed a day later than planned. He rushed everything on his end and was constantly calling escrow and us to make sure we were all on the same page. Even though we had this really frustrating thing happen at the end, Steven was so helpful and worked hard to fix it. If you want someone who is knowledgeable, honest, and will do everything in his power to help you make a smart choice, I would recommend Steven Fujita. He was awesome!
Caroline D. , Seattle
Jason Ramos is a magician. Several years ago, I was in desperate need of a refinance and was doubtful I’d be able to pull it off alone. I was ready to sell my house and move. That’s when a friend referred me to Jason, who not only helped me get a seemingly impossible refinance, he made it effortless. I would go so far as to say his personality and endearing demeanor even made it enjoyable! He made a stressful situation a pleasant one, and became a dear friend in the process. Without a doubt, I would recommend him for any mortgage or lending issues. Jason is the kind of guy who, once he helps you out, will be on your side for good. He doesn’t just disappear – he’s around for the long haul, always making himself available for future mortgage concerns and questions. He is a true find – and one I hope you get to discover.
Julien P.
Keith, Thank you, we want to thank you for the painless experience in obtaining our mortgage loan. We will be sure to refer others to you when the chance arises
Alice and Mark, Port Orchard
As first time homebuyers, we didn’t have a clue about the buying process or how to obtain a home loan. Steven Fujita at Seattle Pacific Mortgage made the process easy and was there to answer all of our questions. We highly recommend him!
R. and S. McIrvin
I have been a homeowner for many years. Due to favorable interest rates and conditions I asked Jason Ramos to assist me in refinancing. I have bought, sold and refinanced several times over the years. The process itself can be cumbersome and overwhelming as there are many paperwork and documentation requirements. This is just what I have come to expect from this process. By far the best experience I have had during a refinance was working with Jason. Quite frankly I never realized the process could be this pleasant and go this smoothly. What stands out for me is the excellent service and follow up he provided. Throughout the process he was there keeping me informed. Jason brought true customer service back to this experience. I highly recommend working with him!
David H, Bothell, WA
Steven refinanced two houses that we own. He was nice, courteous, and very professional throughout the whole process. If we had any questions he was there to answer them right away. We highly recommend Steven.
Albert & Trina L
Purchasing a home while exciting, is also a very stressful process. As a buyer, you start to ask yourself, “is our budget realistic, can we afford this home?” or “is this the right investment in the long-term?” Making a big purchase, such as buying a home, that is extremely important to your future well-being requires a trusted confidant and partner that understands the complexities of this very important decision. Fortunately, our trusted partner in buying a home was Steven Fujita. After interviewing multiple home loan mortgage specialists, including large financial institutions, it was easily apparent that Steven wanted to help us ease our stress in every which way possible, and did not disappoint. Steven was a great communicator, always there to answer multiple questions that arose before putting an offer on our new home, and during the month of closing to purchase the home. He was extremely professional but also up front and honest. He went above and beyond his scope of work by being with us in every step of the process. He understands the financial markets — the changes, rules, and predictions — a vital resource for a vital decision. Six months later, our family is extremly happy in our new home, and we thank Steven for being a partner in making the best decision for our family and future.
Mr and Mrs Gill
Keith, we are packing and moving, thank you again, it was a pleasure working with you. We are enjoying our new home. Thank you for all of your hard work and working through the tough guidelines. In the end we have a much better financing option than we originally started with as a FHA loan and now we do not have any mortgage insurance! Great work.
Clare M. , Seattle
We had the pleasure of working with Steven Fujita at Seattle Pacific Mortgage when we refinanced our home this year. He was very thorough, professional, knowledgeable, personable and easy to work with. He successfully guided us through the refinancing process, and we would definitely recommend him to others without hesitation.
Dee E.
Keith did a fantastic job on a very complicated home transaction. He worked hard to track down all the details, facilitate communication between multiple lenders, and was very quick to come up with creative solutions to some last minute twists. Keith was a lifesaver in navigating today’s complex mortgage market. Highly recommended!
Don T.
Hi Steven, I wanted to send you a note to thank you for your support, help and service that you provided to me recently when I refinanced my home. As I’m sure you know, these steps can be a stressful and somewhat confusing time for someone that is not as in tune with the real estate industry. Your education and guidance made the entire process seemless and exciting. The fact that I felt comfortable to call you at any time and ask any question that was on my mind put me and my family at ease. I also appreciate the time you took to explain every step of the way in detail so I knew where we were every step of the way. We don’t often enough thank people for going above and beyond so I wanted to take the time to quickly say, Thanks and that I appreciate your efforts. I will continue to use you as a contact going forward with any and all of my refinancing/loans in the future. Thanks, again. Kindest Regards,
Kunal G
I was extremely impressed with Keith Akada from my very first telephone conversation with him. He is incredibly knowledgeable and thorough, and he is dedicated to working in his clients’ best interest. Keith cares about transparency and strives to provide his clients with the full picture so that they can make informed decisions. My husband and I are very appreciative of the work he did for us, and I highly recommend him.
Helen Howell, former Director of the Washington State Department of Financial Institutions
As a first time home buyer, Steven was recommended by a friend of mine that had used him for his home loan. Since I was buying my first home, I had a ton of questions I wanted to ask to make sure I was financially prepared to purchase a home. At first I talked to a loan officer who wasn’t very knowledgeable and didn’t provide great service. This made me think twice about buying my first home. BUT immediately I was able to set an appointment with Steven to ask my questions and have the confidence to know I was ready to move forward and buy my first home. He reviewed my numbers and provided a pre-approval within 24 hours. From start to finish Steven provided great communication from securing the lowest rate to making sure I was clear on the final paperwork I was signing with escrow. Steven has earned my trust for future business and I can confidently refer him to my friends and family
Adam M.
Keith is Fantastic! He was a great help in getting our first home financed at such a good rate not to mention he stayed in contact to make sure we knew everything was on track and how the loan process works. Below summarizes some of the key attributes that make Keith so highly recommended. -Skilled & Professional. Ability to break down complex issues simply and explain them to laypeople. - I had a pre-existing pre-approval prior to being introduced to Keith and that he beat the rate of my bank by .25% - Excellent lines of communication with prompt return calls and available via text, email and phone even on weekends - Flexible schedule to accommodate my wife and my commitments - Ability to facilitate VA loans - Clear communication and no time pressure. Keith sat down with my wife and I and he took the time to explain everything in as great of detail as we wanted. Clear non-technical jargon for my wife whom is a nurse and detailed strategy and explanation for me, an accountant. - Excellent coordination between the lender, me, VA, etc. - Great website at http://themortgagereel… to give you weekly trends regarding how they are analyzing the market in regards to interest rates and housing trends. - Felt like I was dealing with a friend that sincerely cared about my deal and what was best for my family. Kept me up to date during the entire closing process, I never worried for a moment knowing that Keith and his team were on the job. -Discussed and provided support for repayment strategies to maximize my payments and facilitate paying my home off early. - Young, energetic and hungry to work for YOU.
Brian C.

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