Keith Akada repeatedly provided us with that phenomenon in the course of our mortgage acquisition and closing process. As new arrivals in the Seattle area with few contacts we were really at the mercy of the system. A professional life that included numerous geographically scattered assignments led to six separate home purchases and subsequent sales over the years.  We have never encountered a mortgage broker that provided service that even remotely approached the level offered by Keith. His competence, expertise, personal attention to detail, and proactive approach is indeed impressive. Timely responses to issues and questions greatly decreases stress. Keith not only responded quickly, often in the course of minutes, but also maintained an impressive short time line for completion of the transaction. And in addition to attaining a great mortgage in record time he continues, to this day, to be a wonderful source of information and expertise. We now consider Keith a valuable advocate and friend.  Why go anywhere else? Thanks Keith, you rock!
Larry and Laura Malato